Support Resources

Technical support articles, downloads, and external support links for Cúram by Merative.

APARs are being replaced with known issues

Guidance on known issues and how to track them in the support portal.

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Microsoft Word Integration must-gather

Collect the right diagnostics and environment details for Word integration issues.

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Downloads

Evidence sharing rules XML samples

Downloadable XML samples that provide guidelines for using the sharing rules XML schema to map logically equivalent evidence types in Social Program Management.

Note: the sharing rules XML samples were last refreshed in Social Program Management 8.0.0. For more information about configuring logically equivalent evidence, see the Evidence Broker Guide.

External resources

For Cúram™ by Merative technical support articles, see Support articles and release notes.

For the latest case activity, support cases, and current knowledge articles, continue to use the Merative Support portal.